ONTARIO LICENCE PARKING

Field Notes For Ontario Real Estate Registrants

ONTARIO LICENCE PARKING

Field Notes For Ontario Real Estate Registrants

Privacy Policy

Last Updated DECEMBER 2025

1. Overview

DURHAM HOME KEY REALTY (“DHKR,” “we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of personal information collected through our website and related digital systems.

This Privacy Policy explains how information is collected, used, stored, and protected when you interact with our website or submit information through our forms.

2. Information We Collect

We may collect personal information when you voluntarily submit it through our website, including but not limited to:

- Name

- Email address

- Phone number

- Real estate RECO registration information

- Details related to licence transfer requests

- Technical data such as IP address, browser type, and device information

We do not knowingly collect personal information from minors.

3. How We Use Your Information

Information collected is used for legitimate business and regulatory purposes, including:

- Responding to inquiries and licence transfer requests

- Processing and administering RECO-related transfers

- Maintaining internal records required for compliance

- Communicating regarding brokerage services and obligations

- Improving website functionality and user experience

We do not sell or rent personal information.

4. Sharing of Information

Personal information is accessible only to authorized personnel within DURHAM HOME KEY REALTY and is not shared with third parties except where required to:

- Fulfill regulatory obligations (e.g., submissions through the RECO portal)

- Comply with legal or regulatory requirements

- Protect the rights, property, or safety of the brokerage or others

5. Data Storage & Security

All personal information is stored using secure, digital systems designed to protect against unauthorized access, disclosure, or misuse. Reasonable administrative and technical safeguards are maintained to protect personal data.

We design our Platform to provide reasonable and appropriate administrative, technical and organizational security measures to protect your Personal Information against risks such as temporary or permanent loss, destruction, and unauthorized or unlawful access, alteration, use or disclosure.

No technology, data transmission or system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us by contacting us using the instructions in the “HOW TO CONTACT US” section below.

6. Cookies and Analytics

Our website may use cookies or similar technologies for basic functionality, analytics, or future advertising tools (such as Google Analytics or Meta platforms). Cookies do not collect personal identifying information unless you voluntarily provide it. You may control cookie preferences through your browser settings.

7. Changes to Privacy Policy

DURHAM HOME KEY REALTY may update this "Privacy Policy" periodically.
Any revisions will be posted on this page with an updated effective date.

8. Canadian Privacy Rights

This section provides more information about your Canadian rights under the Personal Information Protection and Electronic Documents Act 2000 (PIPEDA). You can exercise your rights by using the details in the “HOW TO CONTACT US” section. Certain information must be retained to comply with RECO regulations.

Data Subject Rights. You can request correction of your Personal Information by using the details in the “HOW TO CONTACT US” section.

You may also have a legal right to access and obtain a copy of your Personal Information. You can make such a request by making a written request in one of the ways described in the “HOW TO CONTACT US” section below and we will respond to you by no later than 30 days of your request.

If you submit a request to exercise rights under PIPEDA, DURHAM HOME KEY REALTY will ask you to provide certain information to verify your identity.

This information will depend on your prior interactions with DURHAM HOME KEY REALTY and the sensitivity of Personal Information at issue. If DURHAM HOME KEY REALTY denies your request, we will explain why.

Withdrawal of Consent. If we have collected your Personal Information with your consent, you can withdraw your consent at any time.

Withdrawing your consent will not affect (1) the lawfulness of any processing we conducted prior to your withdrawal, or (2) processing your Personal Information under other legal bases.