SMS / Mobile Messaging

Terms & Conditions

Last Updated DECEMBER 2025

1. Program Overview

DURHAM HOME KEY REALTY may offer SMS (text message) communications to individuals who voluntarily provide their mobile number and expressly consent to receive messages.

Messages are strictly administrative or informational in nature and may include:

- Application or onboarding confirmations

- Administrative notices related to licence parking services

- Service status updates

- Compliance or account-related notifications

No promotional or unsolicited marketing messages are sent.

2. Consent to Receive Messages

By providing your mobile phone number and opting in, you consent to receive text messages from DURHAM HOME KEY REALTY using an automated or manual messaging system. Consent to receive SMS messages is not a condition of purchasing any service.

3. Messaging Frequency

Message frequency varies and is limited to what is reasonably necessary to support administrative and compliance-related communications.

4. Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying:

STOP

After opting out, you will no longer receive SMS messages unless you re-subscribe.

5. Help Instructions

For assistance, reply:

HELP

Or contact us directly at:
Email:
[email protected]
Phone: 905-440-0505

6. Re-Subscription

If you have opted out and wish to resume SMS communications, you may re-subscribe by submitting a new opt-in through an approved DURHAM HOME KEY REALTY form or by contacting the brokerage directly.

7. Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan. DURHAM HOME KEY REALTY is not responsible for any charges incurred.

8. Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

9. Privacy and Data Use

Your mobile number and SMS consent information are used solely for the purposes described above.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.  

For full details, please review our Privacy Policy:
https://durhamhomekeyrealty.com/privacy-policy

10. Eligibility

SMS communications are intended for Ontario real estate registrants and individuals interacting with DURHAM HOME KEY REALTY’s administrative services.

11. Changes to the "SMS / Mobile Messaging Terms & Conditions"

DURHAM HOME KEY REALTY reserves the right to update these "SMS / Mobile Messaging Terms & Conditions" at any time. Continued participation in SMS communications constitutes acceptance of any revisions.

12. How to Contact Us About These SMS / Mobile Messaging Terms & Conditions

To ask questions about these "SMS / Mobile Messaging Terms & Conditions", contact us at [email protected] or by mail at:

DURHAM HOME KEY REALTY

Brokerage Head Office

80 Athol St E, Unit 408

Oshawa, ON L1H 8B7

Phone: 905-440-0505

Email: [email protected]

Branch Parking Office

106 Boundary Lane

Trent Lakes, ON K0M 2A0

Independently owned and operated.
All services are provided in accordance with applicable Ontario regulations and managed through a secure, digital system.

DURHAM HOME KEY REALTY

Independently owned and operated. All services provided in accordance with applicable Ontario regulations and managed through a secure, digital system.

Brokerage Head Office

80 Athol St E, Unit 408

Oshawa, ON L1H 8B7

Phone: 905-440-0505

Email: [email protected]

Copyright © 2026. All Rights Reserved | YOUR HOME SOLD GUARANTEED REALTY OF ONTARIO INC., BROKERAGE, Trading As: DURHAM HOME KEY REALTY | Independently owned and operated. All services managed through a secure, digital system.